In addition to IBCCES’ autism certification, Makkah Clock Royal Tower, A Fairmont Hotel offers designated hotel rooms for autistic guests which allow guests to control the lighting of the entire room to avoid bright lights, as well as neutral room colors to name few features. The IBCCES certification program also requires periodic renewal and ongoing training to ensure updated knowledge is obtained and requirements are met. IBCCES also conducted an onsite review to provide additional recommendations and insight to enhance the guest experience.
IBCCES provided autism sensitivity and awareness training to hotel employees, which helps the team understand the spectrum of needs a guest may have, communication best practices, basic safety information, and how to assist in case a guest is overwhelmed. “Working with industry leaders like Makkah Clock Royal Tower, A Fairmont Hotel will make a huge impact in the MENA region to create more accessible hospitality and lodging options for individuals who are autistic and their families.” “IBCCES is thrilled to partner with Makkah Clock Royal Tower, A Fairmont Hotel in support of Accor Hotels’ long-term goals of accessibility and inclusion,” said Myron Pincomb, IBCCES Board Chairman. IBCCES training in the hotel plays an important role to better understand and communicate with the guests with special needs to serve their needs. People of determination and their families can find it challenging to travel to new places or plan family vacations. “We are proud to play an important role in welcoming people of determination, including autistic guests by supporting our working team through several training programs on how to communicate and operate with our guests and providing every comfort they may require,” said Salem El-Shahrani, the managing director at Makkah Clock Royal Tower, A Fairmont Hotel.
The designation is awarded to organizations that complete a training and review process to better understand and assist visitors with autism or sensory sensitivities. MAKKAH, SAUDI ARABIA, Janu/ / - Makkah Clock Royal Tower, A Fairmont Hotel, has earned the Certified Autism Center™ (CAC) designation from the International Board of Credentialing and Continuing Education Standards ( IBCCES). Myron Pincomb, Board Chairman of IBCCES
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